Payment Policy

At Juniper Mountain, we are committed to providing a secure and convenient checkout experience for all customers purchasing our handcrafted leather essentials. This Payment Policy explains the payment methods we accept, security practices, and important information regarding transactions.

1. Accepted Payment Methods

We offer multiple secure payment options to make shopping easy and flexible:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

All payment options are available directly on our checkout page for your convenience.

2. Payment Processing

All payments are processed securely through encrypted, PCI-compliant payment gateways. Juniper Mountain does not store your full payment card information on our servers.

When you place an order, your payment is authorized and securely transmitted to our payment processor. Once the transaction is approved, we begin processing your order for fulfillment.

3. Order Verification

To prevent unauthorized transactions, Juniper Mountain may perform verification checks, including:

  • Billing and shipping address confirmation
  • Contacting customers for verification if needed

Orders may be delayed or canceled if we cannot confirm payment or if the transaction appears suspicious.

4. Payment Security

Your security is our top priority. We use industry-standard encryption to protect your personal and financial information during transmission. Our website uses SSL (Secure Socket Layer) technology to safeguard sensitive data.

5. Pricing and Taxes

  • All product prices are listed in U.S. dollars (USD)
  • Prices are subject to change without prior notice
  • Applicable sales tax will be calculated and added at checkout based on your shipping location

6. Payment Authorization

By completing a purchase on Juniper Mountain, you authorize us to charge the full amount for the products purchased, including applicable taxes and shipping charges.

7. Refunds and Payment Reversals

Refunds for returned or canceled orders will be processed using the original payment method according to our Return & Refund Policy.

  • Refunds are typically processed within 5 business days after receiving the returned item
  • Depending on your bank or payment provider, it may take additional time for the funds to appear in your account

8. Disputed Transactions

If you believe there is an error or unauthorized charge on your account, please contact support@junipersmountain.com immediately. We will investigate and work with you and the payment provider to resolve the issue promptly.

9. Contact Information

For any questions or concerns about payment methods, security, or transactions, please contact our customer support team:

Email: support@junipersmountain.com
Address: 5900 Balcones Drive ste 100, Austin Texas 78731, USA

Customer Support Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday: 10:00 AM – 3:00 PM (EST)
  • Sunday: Closed

10. Why Shop Securely with Juniper Mountain?

  • Multiple trusted payment methods
  • Encrypted checkout for data protection
  • Transparent pricing and taxes
  • Safe, hassle-free transactions for all purchases of handcrafted leather essentials