All Juniper Mountain wood furniture includes free standard delivery.
Delivery timing and any location limitations will be shown during checkout. Tracking information is sent as soon as your order ships.
If a shipment is delayed, lost, or arrives damaged, contact us with your order number so we can help resolve it promptly.
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JuniperMoutain offers a 1-year limited warranty covering defects in materials and workmanship from the date of delivery. We will replace the defective parts accordingly.
This warranty applies only to manufacturing defects and does not cover normal wear and tear, improper use, mishandling, or natural material characteristics.
Exclusions include: misuse, harsh cleaning chemicals, accidents (scratches, dents, water damage, pet damage), natural disasters, and normal aging (fading, discoloration, surface wear).
For defects reported after the warranty period, material support may be provided, but labor and shipping costs are the customer’s responsibility.
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Eligible items may be returned within 30 days of delivery.
Items must be new, unused, and returned by mail. There is no restocking fee. Return shipping is paid by the customer unless the item is defective or arrived damaged.
Approved refunds are issued to the original payment method after the return is received and inspected.
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Your order is supported if it is lost in transit or arrives damaged.
Contact us immediately with your order number and photos of the package and product. We will review the issue with the delivery carrier and arrange the appropriate resolution.
Keep all original packaging until the claim has been reviewed.
Report a delivery issue